Our Commitment to Confidentiality
We respect the investment our customers make in education and research, and we appreciate their trust in DRP to maintain their privacy. All customer information is kept strictly confidential at all times. Your personal information—including contact information, purchase history, and proprietary research—will never be shared, sold, or disclosed at any time.
What information do we collect?
We collect information from you when you register on our site, place an order, or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or credit card information. We will never share or publish any of this information.
What do we use your information for?
The information we collect from you may be used to:
- Personalize your experience: Your information helps us to better respond to your individual shopping needs.
- Improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from our customers.
- Enhance customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
- Process transactions: The data we store helps us make your shopping and purchasing experience as smooth, secure, and efficient as possible.
- Send periodic emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order. If at any time you would like to unsubscribe from receiving future emails, simply follow the instructions at the bottom of each email.
We use a secure server, ensuring that all sensitive and credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database. This information is only accessible by those authorized with special rights to such systems, and they are required by law to keep such information confidential.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser. This enables the site or service provider to recognize your browser so it can capture and remember information about your past activity on the site and your account settings and preferences.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.
Do we disclose any information to outside parties?
We will never sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety, or those of others.
Although we take all possible measures to protect personally identifiable information, you should be aware that non-personally identifiable visitor information (such as time spent on pages of our site, geographic location, and items purchased) may be provided to other parties for the purpose of marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These external sites have separate and independent privacy policies. We assume no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
We value your privacy and have taken all necessary precautions to comply with the California Online Privacy Protection Act. Therefore, we will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may modify their information at any time by logging into their control panel and going to the ‘Edit Profile’ page.
Childrens Online Privacy Protection Act Compliance
In compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to users who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section to learn about the use, disclaimers, and limitations of liability governing the use of our website.
This policy was last modified on 8/20/11
2089 Crooked Oak Rd
Rocky Mount, VA 24151